Return Policy

Last updated: 5/22/2025

At Organic Labs, your satisfaction is our priority. If something isn’t right with your order, we’re here to help.

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🔄 Returns

We gladly accept returns within 30 days of delivery for most items. To be eligible for a return:

• Items must be unused, unopened, and in their original packaging

• You must provide proof of purchase (e.g., order number or receipt)

To start a return, contact us at +923218663224 and we’ll guide you through the process.

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💸 Refunds

Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.

• If approved, your refund will be processed back to your original payment method within 5–10 business days

• Shipping costs (if any were charged) are non-refundable

Note: If you received free shipping and return an item that results in the order no longer qualifying for it, we may deduct a standard shipping fee from your refund.

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📦 Exchanges

We only replace items if they are defective or damaged. If you need to exchange a faulty product, please email us at [your email] with a photo and description of the issue within 7 days of receiving your order.

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🚫 Non-Returnable Items

Certain items cannot be returned, including:

• Opened or used products (due to hygiene and safety reasons)

• Gift cards

• Final sale items (clearly marked at time of purchase)

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📮 Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong item or damaged on arrival). We recommend using a trackable shipping service, as we can't guarantee we’ll receive your returned item.

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❓Need Help?

If you have any questions or concerns about your return, feel free to reach out to our customer care team at +923218663224. We’re here to make things right.

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Thank you for shopping with Organic Labs — clean, conscious care with confidence.